As long as the treadmill is running, it's okay (with visits from a repairman routinely). But the company simply cannot provide repair parts. Our part has been on "back order" for four weeks and counting. Don't buy a treadmill because of the price, or even because of what you think is the performance. Buy it because the company that makes it can service it.

When I purchased this product I was a little hesitating just because I have one from Philips that I paid way to much for,